Return & Refund Policy

At Crumbs & Crown, every item is baked fresh to order with care and quality in mind. Due to the perishable nature of our products, we do not accept returns or offer refunds once an order has been delivered.

No Returns or Refunds

All sales are final. We are unable to accept returns or issue refunds for any food items.

Replacements (If Applicable)

We want you to love your order. If your item arrives damaged, incorrect, or compromised during shipping, we offer a replacement under the following conditions:

• You must contact us within 24 hours of delivery

• Provide clear photos of:

  • The product

  • The packaging

  • The shipping label

• Include your order number in your message

Once reviewed, we will determine eligibility and arrange a replacement of the same item.

Non-Eligible Situations

We do not offer replacements for:

• Incorrect shipping addresses provided at checkout

• Delays caused by carriers (e.g., USPS, UPS)

• Minor cosmetic imperfections that do not affect quality

• Personal taste preferences

Shipping Responsibility

We carefully package all orders to ensure safe delivery. Once your order has been shipped, we are not responsible for delays or handling issues caused by the carrier. However, we will work with you if your item arrives damaged.

Contact Us

For any issues with your order, please contact us at:

Email: crumbsandcrown1@gmail.com
Business Name: Crumbs and Crown

We are committed to making things right whenever possible and appreciate your support of our small business.